![]() ![]() If you continue to have issues with installing our application it is then recommended that you disable the Smartscreen filter for the download and install of the VPN. It is recommended that within the popup warning message that you should select the More Info hyperlink and then select Run anyway. In order to have Windows 10 report this block you need to force the software to run the installer. This block is based on the “reputation” of the code signing certificate, and the only way to gain “reputation” is to have our users install our application and let Windows 10 telemetry report this block to Microsoft. This issue should only affect installs that were accessed from our website and not from our in-app updater. This can be caused by the installer's reissued code-signing certificate. If it is being blocked by this filter, it is likely because the filter does not recognize the client as either safe or unsafe at this time. Rest assured our program is not unsafe, and should not cause problems with your computer. Smartscreen Filter can block access to programs that are downloading that are otherwise perfectly safe and secure. This issue can sometimes be caused by a feature of Windows called the Smartscreen Filter. If you are experiencing issues with installing our application on a Windows OS using Internet Explorer or Edge. ![]()
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